The story begins in New York City. Ramona Pringle, an interactive producer for PBS, has it all -- an exciting life, a great career, fabulous friends and a Prince Charming of a boyfriend. But when her visa runs up and her mom gets sick, Ramona is forced to move back to Toronto, Canada. A short time later, her boyfriend ends their relationship. Alone and tied to home by her mother's illness, Ramona goes online to find that special 'something' missing from her life.
As she tumbles down the rabbit hole of the digital realm and ventures into a massively multiplayer online game, Ramona discovers an idea that changes her life, and the way she sees the world: We're not addicted to technology, we're addicted to each other -- to love, empathy, camaraderie, compassion.