After 23 years working as housemaid in an upper class Santiago, Chile household, Raquel (Catalina Saavedra) is as much a part of the Valdez family as the wife, husband, and kids she lives with and looks after. (Source)
After serving as the Valdes family's live-in maid for 23 years, Raquel feels threatened when the family decides to bring on extra help. (Source)